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Photomontage of the six committee members discussing around a table

Inform · Support · Advocate

Meet the people behind your committee

Service users and family members working together to make your voice heard.

Meet the members

Welcome

Information and a listening ear, close to home

Do you receive rehabilitation services from the Southwest and Le Renfort? The users’ committee can help you understand your rights, listen to your concerns and make your voice heard.

Annual general meeting

2025–2026 AGM

Get your ticket for the SRSOR Users’ Committee annual general meeting.

Get my free ticket ↗

Our role

The committee helps improve service quality by bringing users’ experiences to the institution.

Inform

Help users understand their rights and responsibilities.

Listen and support

Answer your questions and guide you through steps related to your services.

Make your voice heard

Listen to concerns and promote better living conditions and services.

Our team

Committee members

These are the people who represent service users and their families on the committee.

Portrait of Marie-Josée Leduc
Marie-Josée LeducPresident
Portrait of Carole Chartrand
Carole ChartrandTreasurer
Portrait of Jacques-André Bessette
Jacques-André BessetteVice-president
Portrait of Maude Mercier
Maude MercierBoard member
Portrait of Michel Tremblay
Michel TremblayBoard member
Portrait of Roxane Claude-Poirier
Roxane Claude-PoirierResource person

For users and families

You have rights

You can ask for information, be treated with respect and take part in decisions that affect you. If something concerns you, you do not have to figure out the next step alone.

The committee can help you:

  • better understand your rights and the services you receive;
  • share a concern or suggestion;
  • find the right resource for support.

Explore the 12 rights

To learn more about users’ committees, visit the Santé Montérégie directory.

Contact us

Tell us about your experience

Have a question about your rights, a concern or a suggestion? Email the committee or find us on Facebook.

Send an email

comiteusagerssrsor@gmail.com

Visit the committee’s Facebook page ↗

To protect your privacy, please avoid sharing sensitive medical information in a Facebook message.